{
  "name": "HVACAutomate — Lead Response (60 Seconds)",
  "flow": [
    {
      "id": 1,
      "module": "gateway:CustomWebHook",
      "version": 1,
      "parameters": { "hook": 1, "maxResults": 1 },
      "mapper": {},
      "metadata": {
        "designer": { "x": 0, "y": 0 },
        "restore": { "parameters": { "hook": { "label": "HVACAutomate Lead Webhook" } } },
        "parameters": [{ "name": "hook", "type": "hook:gateway-webhook", "label": "Webhook" }]
      }
    },
    {
      "id": 2,
      "module": "twilio:ActionCreateMessage",
      "version": 1,
      "parameters": { "account": 1 },
      "mapper": {
        "to": "{{1.phone}}",
        "from": "YOUR_TWILIO_NUMBER",
        "body": "Hi {{1.first_name}}, this is YOUR_NAME from YOUR_COMPANY. Got your message — we're on it. One of our techs will call you back within 15 minutes. In the meantime, what's the issue you're dealing with today?"
      },
      "metadata": {
        "designer": { "x": 300, "y": 0 },
        "restore": { "parameters": { "account": { "label": "Your Twilio Account" } } }
      }
    },
    {
      "id": 3,
      "module": "builtin:BasicFeeder",
      "version": 1,
      "parameters": { "delay": 14400 },
      "mapper": {},
      "metadata": {
        "designer": { "x": 600, "y": 0 },
        "restore": {},
        "notes": "4 hour delay before follow-up"
      }
    },
    {
      "id": 4,
      "module": "twilio:ActionCreateMessage",
      "version": 1,
      "parameters": { "account": 1 },
      "mapper": {
        "to": "{{1.phone}}",
        "from": "YOUR_TWILIO_NUMBER",
        "body": "Hey {{1.first_name}}, just following up from YOUR_COMPANY. We haven't been able to reach you yet — are you still looking for help with your HVAC? Reply here or call us at YOUR_PHONE."
      },
      "metadata": {
        "designer": { "x": 900, "y": 0 },
        "restore": { "parameters": { "account": { "label": "Your Twilio Account" } } }
      }
    }
  ],
  "metadata": {
    "version": 1,
    "scenario": {
      "roundtrips": 1,
      "maxErrors": 3,
      "autoCommit": true,
      "autoCommitTriggerLast": true,
      "sequential": false,
      "confidential": false,
      "dataloss": false,
      "dlq": false,
      "freshVariables": false
    },
    "designer": { "orphans": [] },
    "zone": "us1.make.com"
  }
}