# Invoice Nudge Playbook

> HVACAutomate sends friendly invoice reminders after HVAC invoices are sent.

## What problem does this solve?

Unpaid invoices often need polite reminders, but manual payment follow-up takes office time.

## What does the playbook do?

- Detects recently sent invoices
- Sends a friendly reminder after a set delay
- Sends a second nudge if still unpaid
- Stops reminders when payment is received
- Keeps payment follow-up consistent